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thanks for your reply superdupergasman,my aunt has complained over the phone but still they do nothing!my view is this,when she took out the insurance why did they not check the quality of the water in the system and tell her that they would not fix her boiler until the system had been...

my aunt has this boiler and she has had 7 british gas engineers out to try and fix it i use the word engineer losely!it never had this fault to start with.the heating was switching itself on at random.but they firstly cleaned the fan?then they emptied the system through the pressure relief valve...