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I have a wireless heating system and had some problems with the thermerstat which i manage to resolve. However now even though the therrmerstat is sending a request for heat the boiler is not responding. Can anyone help

I have a british gas ch system and recently the thermerstat packed up. It is a wireless thermerstat and i got a replacemeent from bg but the default temperature is set at 8 degress. Can someone tell me how to increase this value as the boiler wont come on until it is at this temp. The unit ia an...