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Thanks for your prompt comments. Yes, the red light came on - we tried to reset the boiler ourselves and even called out transco as I suspected it may be a gas problem. Transco confirmed there was gas going into the property (and that's all they wanted to do). The engineer did do a full...

Hi We've got a worcester bosch 14/19 Cbi installed - about 5 years ago. We've lived at this house for almost 2 years and not had a problem with the boiler until now. 2 weeks ago, in the cold snap, the boiler failed to fire. After leaving it off for a while (5 hours) it then worked fine...