Hello to all, first post as only just found your forum.. phew. Looks like a good place to be 
Had a brand new fire installed today by local gas safe engineer, all went fine except it's just not obvious how the bl00dy cover is supposed to sit on it!!!
Both fitter and myself a little bemused. He's ceratinly competent and I'd consider myself as having a logical and mechanical type mindset but between us still couldn't fathom it out.
Installation manual says (under heading "Fitting the one-piece HITW Fascia")
(a) hook the fascia onto the top mounting bracket fitted to the firebox.
(b) the bottom of the fascia is retained by magnets fitted to the lower retaining brackets.
the bottom/magnets bit is no prob (although a crap idea) but the so called "top mounting bracket" is literally a flat plate which the top of fascia literally justs rests on.. no keyed slots or holes, no screws, definately nothing to "hook" anything to. So you fit as described looks ok but soon as someone touches it (I'm thinking small child, animal etc).. off the wall it comes, with a high chance of physical damage as it's about 400mm off the floor.
Obviously rang Kinder Techies but they're off now until 4th Jan and shop where we bought it say it's first one of that model they've sold.
Looks like a small drill and self-tappers needed as far as I can see but finding it hard to believe that should be necessary,
Anyone with similar experience?
Cheers.. 1two3
Had a brand new fire installed today by local gas safe engineer, all went fine except it's just not obvious how the bl00dy cover is supposed to sit on it!!!
Both fitter and myself a little bemused. He's ceratinly competent and I'd consider myself as having a logical and mechanical type mindset but between us still couldn't fathom it out.
Installation manual says (under heading "Fitting the one-piece HITW Fascia")
(a) hook the fascia onto the top mounting bracket fitted to the firebox.
(b) the bottom of the fascia is retained by magnets fitted to the lower retaining brackets.
the bottom/magnets bit is no prob (although a crap idea) but the so called "top mounting bracket" is literally a flat plate which the top of fascia literally justs rests on.. no keyed slots or holes, no screws, definately nothing to "hook" anything to. So you fit as described looks ok but soon as someone touches it (I'm thinking small child, animal etc).. off the wall it comes, with a high chance of physical damage as it's about 400mm off the floor.
Obviously rang Kinder Techies but they're off now until 4th Jan and shop where we bought it say it's first one of that model they've sold.
Looks like a small drill and self-tappers needed as far as I can see but finding it hard to believe that should be necessary,
Anyone with similar experience?
Cheers.. 1two3
