The locking mechanism on our front door has broken. The door is about 10 years old and has a multi point locking system. The handle has to be lifted before the key can lock the door.
Last week the handle became floppy and today the lock has stopped working altogether. The door is closed and the cannot be opened. The handle can be lifted but will go down. The key will turn in the lock.
The back door is the same make so I have examined that but there are no identifying marks so I cannot tell who made it.
Whilst it is reassuring that the door is locked in the closed position I cannot see how I can get it opened to loo, for broken mechanisms.
Can anyone advise?[/list]
Last week the handle became floppy and today the lock has stopped working altogether. The door is closed and the cannot be opened. The handle can be lifted but will go down. The key will turn in the lock.
The back door is the same make so I have examined that but there are no identifying marks so I cannot tell who made it.
Whilst it is reassuring that the door is locked in the closed position I cannot see how I can get it opened to loo, for broken mechanisms.
Can anyone advise?[/list]