BG costalot

[bengasman]

Does anyone know why a FRENCH company is called BRITISH gas?

It's not, but you won't be the first to fall for it.

If you work for bg, you should be aware that bg is a division of centrica, which is about as french as marianne as far as I know.
You may also have heard that this company generates more complaints than any other company in the industry.
If you look around you in that company you may find that the turn over of engineers is enormous.
If you have read other threads on this forum, you may have noticed people asking for recommendations.
You may also have noticed that NOBODY at all has EVER come back with the advice: call bg, they are great and worth every penny.

 

[ollski]

as far as I know.

That is exactly my point. It's a blag from the rogue doorstep switchig agents.

You may also have heard that this company generates more complaints than any other company in the industry.

How on earth can you compare?. Who runs a similar size offering a similar service?. If you are talking volume of complaints well then yes.....obviously

If you look around you in that company you may find that the turn over of engineers is enormous.

In the last 5 years I was there we lost 2 and gained 14 making 68.

If you have read other threads on this forum, you may have noticed people asking for recommendations.
You may also have noticed that NOBODY at all has EVER come back with the advice: call bg, they are great and worth every penny.

I've read lots of threads on the forum over the years and don't think I've seen anybody recommend anyone and can't imagine it is within forum rules anyway. would imagine most who have had a job satisfactorily completed have no use for a diy site.

 

[scatmanjohn]

Does anyone know why a FRENCH company is called BRITISH gas?

You will just lose all credibility if you make daft statements like that.

http://en.wikipedia.org/wiki/Centrica

 

[bengasman]

Does anyone know why a FRENCH company is called BRITISH gas?

You will just lose all credibility if you make daft statements like that.

http://en.wikipedia.org/wiki/Centrica

It appears I stand corrected, if nothing else on the origin of the company. I believe wikipedia has sufficient credibility not to be questioned too much

 

[The Baker]

"is it under a contract ? because if it is,they are supposed to fit a new pump before going down the powerflush route."

"no they are not" icon_rolleyes.gif

Oh yes they are.

Is the Panto season upon us already.

Tim

PS, just introduce a couple of bottles of X440 into the system and see if things improve after leaving it on all day on low boiler temperature but high room stat temp so keeping cleaner circulating.

Tim

ps, sorry that should read 400 not 440 which is actually a bullet calbrie.

 

[scatmanjohn]

We were told "before reccommending/quoting for powerflushing of heating systems,the pump MUST be changed" NO EXCEPTIONS....

Now that is incompetence....each job should be judged on its own merits in my world.

 

[nickso]

Is it under a contract ? because if it is,they are supposed to fit a new pump before going down the powerflush route.

no they are not

Thats what weve been told,yes i work for BG

Garfield what muppet has said that?, there may be certain cases where it would be prudent to check the pump first but the vast majority of installations requiring a flush are pretty self evident.

We were told "before reccommending/quoting for powerflushing of heating systems,the pump MUST be changed" NO EXCEPTIONS....

Different PWA different TSM different COM,i dunno.
Suppose it rules out a lazy/iffy/faulty/restricted pump?

so tell us why you should change the pump if you have removed it and found nothing amiss other than the garbage that is flowing through it?

you could be right and have an idiot for a tsm, who else would insist on such a random action. hes the guy getting hammered for his patch parts spend too.

 

[nickso]

Oh yes they are.

Is the Panto season upon us already.

.

no they are not.

and no it is not.....yet

 

[chrishutt]

Different PWA different TSM different COM,

PWA? TSM? COM? Anyone care to translate for the benefit of the by-standers?

 

[nickso]

Different PWA different TSM different COM,

PWA? TSM? COM? Anyone care to translate for the benefit of the by-standers?

preferred working area.

technical support manager.

com....buggered if i know that one

 

[slyslick+wicked]

com = customer operations manager