Hi Guys
Can anyone help with an on-going broadband connection problem ?
I have a Normal BT landline which at times works fine, but frequently I lose my broadband connection for days at a time.
During this period, my phone line works normally but with some interferance (I can hear my computer trying to get on-line).
By getting a dial tone on my (cordless) phone, my broadband connection then starts, but only whilst I keep my phone active and at a very low download rate. I have good modern equipment with recommended filters on both phone and DSL lines.
When I contact BT they tell me there is no fault with my line and that
the problem is with my equipment.
My friend bought his laptop and modem to my home and the problem was still evident.
I am totally fed up. Any ideas or suggestions ?
Alsuffolk
Can anyone help with an on-going broadband connection problem ?
I have a Normal BT landline which at times works fine, but frequently I lose my broadband connection for days at a time.
During this period, my phone line works normally but with some interferance (I can hear my computer trying to get on-line).
By getting a dial tone on my (cordless) phone, my broadband connection then starts, but only whilst I keep my phone active and at a very low download rate. I have good modern equipment with recommended filters on both phone and DSL lines.
When I contact BT they tell me there is no fault with my line and that
the problem is with my equipment.
My friend bought his laptop and modem to my home and the problem was still evident.
I am totally fed up. Any ideas or suggestions ?
Alsuffolk