Hi all,
I bought my current house in June of this year and realised pretty quickly that I didn't have everything I needed for the installed alarm system. I am hoping someone with greater insight than I can help me understand things, as I've not engaged with alarm systems before.
The system that is installed is a Castle Care / Pyronix Euro 46 and I do know the User PIN and how to change it but I do not know the Manager / Master Manager (I think they're the same thing) and neither does the previous owner.
I believe I need this Manager PIN to do various useful things like set the date and time (which are currently incorrect), review logs and change between full set and flexi-set. So I've arranged with the previous owner to get a security company around (not the one who installed the system as they've long gone) and they would pay for the situation to be remedied.
Oh, the default Manager PIN is supposed to be "2222", but I've confirmed that it's not that.
I think we both thought that an approved / registered (is there a correct term here?) security company would come around and they would know how to 'reset' the system and then I'd get a new Manager PIN.
Unfortunately the company did visit and they said there's no way to get the Manager PIN from the system, nor is there any way to reset it, and they have said that "a new panel" is needed.
I've no problem with this, as I'll not be the one actually paying but I wanted to ask a few questions of the forum if that's OK...
By "new panel" does this mean the LCD keypad entry item or the big metal box item? What does "panel" refer to in intruder alarm terms?
If it's just the keypad (seems odd, to me, if that's the case) then where do you buy such a thing - I've scoured the Internet and you can only seem to buy Euro 46 systems that come as keypad and big metal box together - ranging from prices like £88 to £126 - depending on whether they are 2X or 3X or come with a modem or not. So, does it sound like we're talking about two parts that need replacing - the keypad and the big metal box?
Secondly, how do I understand what model I currently have? Do I just assume it's a Euro 46 S Grade 2X? I don't believe it communicates out and I certainly don't pay anyone a fee. When I change the User PIN it is 4 digits long. It feels like it's the basic model in the Euro 46 range, can I confirm that somehow?
If I wanted to add another PIR and didn't want to do it in a hard-wired way - can I add wireless connectivity to this system?
I believe I might want to look at the EURO ZEM32 WE... which runs at about £60... but then I'd also need a PIR as well - am I probably looking at something like a single Pyronix Enforcer KX12DQ Wireless PIR... running at about £40?
If I decide to have a EURO ZEM32 WE added... is that another metal box near the current metal box, or could it be a modular add-on board that is placed inside the existing metal box?
I would be very grateful for anyone who will take the time to help me better understand the queries I have and the options for upgrading, it's all rather new to me right now and the research I'm doing is helpful but I'm not there yet.
I bought my current house in June of this year and realised pretty quickly that I didn't have everything I needed for the installed alarm system. I am hoping someone with greater insight than I can help me understand things, as I've not engaged with alarm systems before.
The system that is installed is a Castle Care / Pyronix Euro 46 and I do know the User PIN and how to change it but I do not know the Manager / Master Manager (I think they're the same thing) and neither does the previous owner.
I believe I need this Manager PIN to do various useful things like set the date and time (which are currently incorrect), review logs and change between full set and flexi-set. So I've arranged with the previous owner to get a security company around (not the one who installed the system as they've long gone) and they would pay for the situation to be remedied.
Oh, the default Manager PIN is supposed to be "2222", but I've confirmed that it's not that.
I think we both thought that an approved / registered (is there a correct term here?) security company would come around and they would know how to 'reset' the system and then I'd get a new Manager PIN.
Unfortunately the company did visit and they said there's no way to get the Manager PIN from the system, nor is there any way to reset it, and they have said that "a new panel" is needed.
I've no problem with this, as I'll not be the one actually paying but I wanted to ask a few questions of the forum if that's OK...
By "new panel" does this mean the LCD keypad entry item or the big metal box item? What does "panel" refer to in intruder alarm terms?
If it's just the keypad (seems odd, to me, if that's the case) then where do you buy such a thing - I've scoured the Internet and you can only seem to buy Euro 46 systems that come as keypad and big metal box together - ranging from prices like £88 to £126 - depending on whether they are 2X or 3X or come with a modem or not. So, does it sound like we're talking about two parts that need replacing - the keypad and the big metal box?
Secondly, how do I understand what model I currently have? Do I just assume it's a Euro 46 S Grade 2X? I don't believe it communicates out and I certainly don't pay anyone a fee. When I change the User PIN it is 4 digits long. It feels like it's the basic model in the Euro 46 range, can I confirm that somehow?
If I wanted to add another PIR and didn't want to do it in a hard-wired way - can I add wireless connectivity to this system?
I believe I might want to look at the EURO ZEM32 WE... which runs at about £60... but then I'd also need a PIR as well - am I probably looking at something like a single Pyronix Enforcer KX12DQ Wireless PIR... running at about £40?
If I decide to have a EURO ZEM32 WE added... is that another metal box near the current metal box, or could it be a modular add-on board that is placed inside the existing metal box?
I would be very grateful for anyone who will take the time to help me better understand the queries I have and the options for upgrading, it's all rather new to me right now and the research I'm doing is helpful but I'm not there yet.