I took out breakdown insurance with EDF who also supply my gas and electric. On it it states 365day/24hour breakdown helpline,very clever words!
My boiler broke down on monday so i phoned them,i was told an engineer would contact me,he did on tuesday to tell me he would visit wednesday!!!!
He arrived in his own car with a limited toolbag checked the boiler then said he needed to order parts which would take 3 days. There is a glow worm stockist less than 1 mile from me.
He said he couldnt garantee that would fix the problem but it was a start.so ime waiting for him to contact me again to come and fit the parts.
Im stuck with EDF till october but believe me im off as soon as the contract is up.
My boiler broke down on monday so i phoned them,i was told an engineer would contact me,he did on tuesday to tell me he would visit wednesday!!!!
He arrived in his own car with a limited toolbag checked the boiler then said he needed to order parts which would take 3 days. There is a glow worm stockist less than 1 mile from me.
He said he couldnt garantee that would fix the problem but it was a start.so ime waiting for him to contact me again to come and fit the parts.
Im stuck with EDF till october but believe me im off as soon as the contract is up.