hi all,
I have a dell inspiron 1525, its 3and half years old and is giving me some grief. Basically as i turn on the laptop it says "configuring updates 3 of 3 0% complete. Then it shuts down and restarts again and will do this for over 2 hours until i give up. The reason i have tried waiting is that a fortnight ago it did the same thing but completed the updates but took 2 hours plus to load the next page. I then used my "IOLO" malware proetection, that i paid for last year (3 years proetction) to scan clean and defrag etc. All was working well until it decided to startr all this again.
I dont have a clue what to do, i have tried F2, f12and f6 on start up but nothing simple jumps out at me and dont want to alter fields and make matters worse.
I am not experienced in computers at all so any advice you could offer is massively appreciated. Thanks
I have a dell inspiron 1525, its 3and half years old and is giving me some grief. Basically as i turn on the laptop it says "configuring updates 3 of 3 0% complete. Then it shuts down and restarts again and will do this for over 2 hours until i give up. The reason i have tried waiting is that a fortnight ago it did the same thing but completed the updates but took 2 hours plus to load the next page. I then used my "IOLO" malware proetection, that i paid for last year (3 years proetction) to scan clean and defrag etc. All was working well until it decided to startr all this again.
I dont have a clue what to do, i have tried F2, f12and f6 on start up but nothing simple jumps out at me and dont want to alter fields and make matters worse.
I am not experienced in computers at all so any advice you could offer is massively appreciated. Thanks