Hi all
I'm new to this forum so I hope I am posting this in the right place!
Last year hubby had a flueless gas fire installed for me ( I love real flame fires)
spent £800 quid of our hard earned dosh on the fire, £ 300 on installation.
About two months in, I noticed our lovely, ( recently painted wall) turning black!
Phoned the manufacturer of the fire ( the shop that sold it to us completely
washed their hands.)
Manufacturer replaced fire saying they had a similar problem with another customer ( same thing happened)
New fire in, and guess what, the wall is blacker than ever!
Hubby is disgusted, fire now not under warranty anymore.
Has anyone else encountered a problem like this?
Can you help?
Thanks
Anna