I realise that Boilers shouldn't be fixed by those who do not know what they are doing, so when water started leaking out of the combi unit (potterton puma 100) i called potterton and they sent one of their guys round. The only thing wrong with the boiler was a nut that needed tightening, no parts, a 5 min job, all for £285 quid. it made me think that i should at least have opened up the unit and had a look before making the call.
I must say the guy was very helpful/knowledgable/efficient etc and he can only fix what's in front of him but surely there should be charges relating to the job.
I must say the guy was very helpful/knowledgable/efficient etc and he can only fix what's in front of him but surely there should be charges relating to the job.