sky plus box

[nkosi bob]

When i rewind or fast forward i get the circular indication light on the screen and on the box---when i press play the screen light goes out, fine, but the one on the box keeps going----and going, even when i go on to stand by, it still goes on and on---------anybody have any idea
many thanks

 

[gregers]

how old is the box?
i too had this and it turned out the box was fooked.had it replaced by sky.

 

[ChrisFrost]

It's worth a manual firmware update on your Sky box. They are know to be a bit buggy, and this can't hurt. It won't delete anything.

Here's what to do.

1) Switch the box off at the mains. [Don't switch off by pulling the power cable at the back. It's not a clean switch)
2) Pull the viewing card.
3) Push and hold in the backup button on the front panel whist switching the mains back on. Keep the backup button held in for 25-30 seconds. If your TV is on you'll see an information screen telling you that the firmware is being updated. The update takes about 10 minutes.
4) Once the update is done the box will switch itself to standby. Switch off again at the mains, then put the power back on. It will take a minute or so for the box to reboot before the green light can be switched on. Go put the kettle on
5) Switch the box on with the remote and flick through the channels until you get an onscreen prompt to put in your Sky viewing card. At this point your update is complete.

Trouble shooting... If your card isn't recognised then do a power off/power on cycle like before. Time for another cup of tea

If you're still having problems then either contact Sky or consider replacing the box yourself with a secondhand one.