Shockgard sensors?

Recently moved house, Eurosec alarm fitted (can't see a model number). No manual, no details, no master code on handover etc...!
chap came round to reset the system this weekend, all looks good.

We have Shockgards on a lot of the windows. A couple are flashing amber..what does this mean, I guess they've been triggered one way or another? How do you re-set them? If I press reset on the keypad these stay flashing amber. Are they de-activated when in this stage ie if we set the alarm are those windows now not protected?

Also...not used this kind of thing before. There's a little bit of play (a few mm) if the window is locked in the 'ventilation' open setting. If, for instance, the window cleaner came round and rattled the window a bit in doing his job, would this set them off? Or does it take quite a bang to activate them?

thanks

Amber/Red is pre alarm.
They are probably on detector reset when you arm the system. So pressing reset does nothing.
Can always give it a try to prove

Dont set with the windows vented, one they will go off and two your insurance will be invalid leaving a window ajar and vacating the premesis.

hmm, ta. The LEDs didn't re-set on setting the system, been using it for a further week or so and the same 2 are still flashing, but they weren't when the engineer finished the setup.
The insurance thing - is that right? My company said this was fine as long as locked in the vent position.
ta

Set the system and then tap the shock, it should activate.

Just remembered, on the configuration you have they will flash. On arming they go out and if tripped the first to trip will show steady. Nothing wrong with them.
Usually use another make, why this took a while to come back to me. So not to worry.


If your insurers are happy with the windows locked in vent position then not to worry.

Just that there may be more vibration with windy conditions that may trip the sensors.

Many thanks, much appreciated.