So what would you consider as being reliable?

[SirGalahad]

Yes......, because to build an efficient boiler that is also highly reliable is expensive. It has proved very difficult to design a boiler that is both efficient and reliable at a price that the average customer will pay.

What is considered as expensive?

People are happily spending £800+ every couple of years on Iphones which is about the cost of some Boilers that come with 5 year warranties. Sure that doesn't include the cost of installation. I am wondering whether the market and government has skewed the incentives the wrong way?

 

[bernardgreen]

It is the whole boiler. The website is out of date.

Inspires confidence in the company

Twaddle

Is it ? Maybe Intergas training has convinced you that efficiency and reliability can be achieve in an Intergas boiler at a price that the customer is prepared to pay. Other manufacturers will convince the people they train that they have acjieved the same levels of efficiency and reliability at a price the consumer can afford.


I know now that the Intergas website is out of date. But what is the explanation for warranty periods did ( amd may still ) vary from 3 years to 10 years. That strongly suggests that the manufacturers are aware that the reliability and thus mean time betwen failures varies from boiler type to boiler type. Warranty periods are determined by the economics of repairing faults " free of charge" (*). The warranty is set to end when the mean time between failures becomes too short for faults to be repaired within the budget allocated to warranty repairs on that type of boiler.

The cost of "free" repairs under warranty is added to the original purchase price.

 

[SirGalahad]

I suppose wha

It is the whole boiler. The website is out of date.

So how does the remote monitoring work? Is the boiler connected to the home wifi network?

 

[Dan Robinson]

Bernard you are so flipping clueless it's unreal.

Warranty length is built into the relative cost and predicted sales of the product. Also possibly the cost of the insurance underwriting.

First example, the workings of the Eco RF are more or less identical to those of the Rapid.

Now, again, stop pontificating on things you have absolutely no knowledge of.

 

[Dan Robinson]

I suppose wha


So how does the remote monitoring work? Is the boiler connected to the home wifi network?

A dongle is plugged into the house router /network and talks to the boiler wirelessly.

 

[muggles]

Muggles - did you get my email?

Yes will reply in a bit

 

[bernardgreen]

Warranty length is built into the relative cost and predicted sales of the product. Also possibly the cost of the insurance underwriting.

Which is what I said except I did not include underwriters. If a company has to claim on its insurance cover when warranty repairs exceed the available budget then it has got it wrong

First example, the workings of the Eco RF are more or less identical to those of the Rapid.

Can you provide the warranty periods for these two more or less identical workings to explain / justify why you added this fact.

Now, again, stop pontificating on things you have absolutely no knowledge of.

Maybe you should stop pontificating on my knowledge and experience, two things you have almost no knowledge of.

 

[Dan Robinson]

Can you provide the warranty periods for these two more or less identical workings to explain / justify why you added this fact.

RTFM

 

[dilalio]

Get a room, you two!

 

[Dan Robinson]

Get a room, you two!

Boils my pish it does with his misinformation and googling. He he's caught out, along comes a convenient friend /relative / neighbour /acquaintance who happens to have been passing recently and is of course the top of the the field for the topic at hand.

 

[bernardgreen]

He he's caught out,

Dan Robinson said

workings of the Eco RF are more or less identical to those of the Rapid.

yet the intergas website has very different warranty periods

Care to explain the difference ?

 

[bernardgreen]

convenient friend /relative / neighbour /acquaintance

you missed out employer ( though now ex-employer )

 

[Dan Robinson]

Dan Robinson said

yet the intergas website has very different warranty periods

View attachment 113058

Care to explain the difference ?

V
Care to read the manuals? It's all there for the reading.

 

[bernardgreen]

Care to read the manuals? It's all there for the reading.

Too much hassle to find and read and compare them. Surely you as an engineer trained and approved by Intergas will have this information at your finger tips. So why not type...

I did see in the sales brochures that parts and labour warranty may be as short as five years ( or was it three ) while the advertised ten year warranty is only for the heat exchanger.

 

[dilalio]

FFS Bernard!
How many manuals do you reckon Fred Dibnar perused? Or the other engineering greats come to that!

Edit: They didn't RTFM, they WTFM!!