Recent content by assuhors

Is it telling you to take the centre shelf out.

If it's like the Hoover/Candy lifters there's a screw holding it. On them you can get to the screw with the machine on its back and the sump hose removed. The heating element is in the way but just about doable through the element. Having said that the screw might not be accessible that close to...

Which switch have you changed.

It's the alternating water distributor. Switches the water feed to top and bottom spray arms. Put your enr number into the search box on the Neff uk spares website and take a look.

The brown granules are normal, part of the water softener. Whats the make and model.

Have you used the genuine aeg part, sometimes the pattern ones are troublesome.

You have most likely got a fractured drum support arm, only noticeable with a heavy or uneven load accompanied by a heavy thumping. The inner tub would have to come out and be split in half to extract the drum. If you look in the drum from the front you can see the shape of the spider through...

If it helps the correct part number is 3871945105

On the highest scale of my test meter, 2000k ohms the valve coils read approx. 5 ohms. You will need to disconnect the wiring to the valves to access the terminals.

(What i noticed when it has the issue is it fills from the prewash compartment but never switches to fill from the main detergent compartment (which i think is does when its working properly) as thecycle goes to zero.) It's possible one of the dual inlet valve coils is open circuit, do you have...

Tip it backwards and see if any water comes out.

It sounds as though you have a leak that is triggering the anti flood and making the pump run. Most Miele washing machines have a solid base and an anti flood switch like dishwashers. Pull the machine out and tip it back the water in the base should spill out. Then find the possible leak.

The main power board is back bottom right, the mains cable plugs in to it. If you can get it out and inspect it for the power chip and resistor failure that the Neff,Bosch, Siemens dishwashers comonly have.

There is a compressor cooling fan behind that vent.

One leg of the spring that fits inside the door hook you have pictured rests up against the white outer door frame. That piece on the frame snaps off leaving the handle floppy and unable to latch.If you put it back together you can usually prise the spring leg onto the clear plastic inner...