No problem, I think the best thing is for you to call customer relations and get them to pass to manager ASAP , it isn't necessarily a complaint against the engineer but there are obviously some concerns that need to be addressed.
Yes I work for BG in London area. I hope this gets sorted for you.
Whereabouts does your mother live? If you have an issue with the engineers advice then you could call customer relations and they will pass onto a manager.
It does sound like he has had his work cut out but nether the less you need some definitive diagnosis in order to decide the best course of...
It's a new mini 57 reg I think. Thinking about it I wouldn't be surprised if it was already on the floor and she assumed it fell out of her car. :lol:
No noise from the car yet.
Any other ideas? I thought it looked like its got a grove similar to the jacking point, could it be a support?
John,
Just a rubber block with plastic fixing, quite heavy. It came from the front passenger side when my girlfriend went over a kerb island in a car park :? :oops:
Any idea if safe to drive as she is in Birmingham and I'm in London :)
This fell off my girlfriends mini when she mounted a kerb, what is it please? Is it safe to drive without and is it easily fixed?
Thanks for any help [/b]