Recent content by Damian4517

We have found a surveyor that specialises in the drainage and waterproofing and he will come in later this week and do a full survey. With his report, we can start a claim with them. He seems to be knowledgeable and said he knows our warranty company very well, as he's been dealing on behalf of...

So, the solicitors sent them emails, I sent Whatsapp messages to the estate agent and I have also emailed the vendor's solicitors directly today again. I have an email from the warranty company saying that if I think the nature of the damage is considered to be covered under warranty, then I...

We moved in early December. We asked our solicitors to send emails to the other side, asking for them to address the issues or put us in touch with the actual builder. I spoke to the new home warranty company before Christmas and they told me that in order to put my claim through, I need to...

Thank you for your response! We're trying to get a response from the vendor in regards to all the issues, but they don't seem to be responsive. The house is covered under the new home warranty, however this only includes structural damage. In order to push my claim through, I will need to know...

Hi there, Since we moved in to a newly built house we noticed annoying damp stains, patches and the paint crumbling in a living room floor are - you can see it from the staircase. We've been trying to establish the potential cause of the issue and we failed. Had a plumber testing our boiler...