Recent content by Dazzaboy9

hi, no other keypads no, just that one. no, the panel was powered down NOT in commissioning mode, i put the jumper back to normal mode before powering down, as i put that back in normal mode when you said to upfront and not moved it since. i am free, if you are, that would be great, not sure...

i really did follow the instructions, and if i didnt i dont know which bit i didnt, i also id steps 7,8 and 9 above in the reverse, so i powered up panel and then put in keypad batteries, which i believe were your instructions, i tried every which way, cover off panel, cover on panel, power up...

well just did it again, process was: 1. turn power off to panel 2. remove battery from panel 3. remove batteries from keypad 4. change to non commission mode 5. put battery back on panel 6. put cover on panel 7. put batteries in keypad 8. hit not to learn device (starts search) 8. power up...

yeah, the only thing i would say i did differently thinking about it was i powered up the panel before putting batteries in the keypad as the keypad does not search for the network for very long and seemed like it might take time for the unit to come back online. I also did not have the cover...

hi thanks for moving ticket and replies. so i powered it down (turned off fuse box + pulled lead on backup battery, for well over 30 seconds. i powered it back up (and it went into tamper mode as lid off the box so i could put lead back on battery). I pulled batteries in keypad, put on wall...

hi, i dont think i have really done anything as not pressed any button other than try to learn the network. i have removed the engineer cable and pulled batteries on the keypad, i pressed no to learn keypad and it said searching for ricochet then says no ricochet found, i dont believe i have...

i have a problem on the same thread, my keypad battery ran out, i was away for a few months and could not get back to change. so when i got home keypad is dead so cannot enter engineer mode. i changed the batteries in the wireless keypad and comes up with searching for ricochet, then no...

brilliant, thank you again for taking the time on that, much appreciated. all the best Darren

their listing is wrong, i now see the info on the texecom site :-) although i want the ricochet setup so prob the Premier Elite 64-W, but on texecom it does not state how many user codes this can handle

although this site is listed the 48 as having 25 user codes, might be their listing is wrong https://www.alertelectrical.com/texecom-premier-elite-48-control-panel-cab-0001.html

thank you so much for taking the time to reply, great to know, least there is a solution which is great, many thanks Darren

Hi prob a silly question but can't find the answer on texecom site etc. I am looking to put a texecom system into my office where we have 30 employees, I need them each to have their own code. How many access codes can a texecom panel have? do the elite range take more? many thanks in advance...

hi, the computer is os win 10, latest, its a new machine. Odd thing I did notice is opening ricochet monitor on this machine (that wont connect over ricochet) it does not have the right panel show in ricochet monitor, like it does on my other machine, not sure why that is, there is something...

also constantly get polling errors, despite my house beeing loaded up to the hilt with devices, doubt anyone is more than 2m away from the next, i have 2 sensors about 1m apart, 1 always works, 1 always gets polling error, just never forms a nice ricochet mesh, no matter how many times i try to...

i just installed wintex and ricochet on a laptop i have on RD, oddly wintex would not connect on smartcon but i then entered IP into the panel and it would connect over IP, and, ricochet fires up (i installed an older version of ricochet. I have to say the more i use texecom the more i dont...