The puzzling thing is this is a big estate so they must have fitted several hundred identical systems before they
got to us.
How could they have got ours so wrong and not have a clue what they did wrong?
Scared to touch any of the controls now :)
Most of it was probably the first guy who...
DP, Only NPower were at fault 100% of it..
They did everything. The HA employ them for installation and servicing etc.
2 Guys installed the boiler doing the piping etc, another guy came to wire it up (All from Npower)
Initially because we only had the hot water on and no heating the initial...
DP / Agile The old system was removed and the new one installed by Npower on contract to the HA, they do the servicing etc also.
This changes every few years.
2 guys came and swapped the boiler and another guy came to wire it up.
The guy that fixed it was also in an Npower van. Not someone...
Not that long, possibly under 2 hours with tea breaks and a natter.
He actually listened when i mentioned the faults and the boiler did exactly what i said
and carried on running even after moving the slider from timed/auto to off.
He did a few sketches on a pad of the current wiring and then...
Touching wood and crossing my fingers... It maybe fixed...
I phoned them Monday after having the boiler run on after the timershould have switched it off.
I moved the sliders to off and the boiler continued to heat up. The house was like a sauna.
Seems the electrician they wanted to look at...
I was expecting them to run leads from downstairs to upstairs to verify continuity on a wire, i have done that on cars before.
I once found a small carrier bag full of excess wire tucked behind the glovebox of an old Rover SD1. It joined
the electric windows and locks on both front doors for...
Well i could not sleep again... I made a 4 minute video if its of any use, it seems worse than
before?
will this work?
I had to manually switch the slider off at 7:10 because it was still going
even though the room stat was right down.
EDIT: just spotted the tap symbol appear and...
The valve in the airing cupboard is ticking now, a constant on/off at approx 1 second intervals
possibly a touch faster, it seems warmer than the pipework either side of it.
The old valve was perfect, no issues until the new system was installed. I am willing to
do some tests myself. I have...
I could wear a Sari and flutter my eyelashes at him if he wishes :)
Dont think the missus will though?
Which Tony? Not seen anyones profile show as local to me, Birmingham.
The saga continues... 2 guys have been here since 10am and checked every wire yet they cannot get it to
switch both the hot water and the heating on at the same time.
The guys left having switched both sliders on the controller to OFF and im sitting here thinking its getting
warmer. The boiler...
Yeah, the electrician does use a meter and had print outs of the wiring diagram.
I have a feeling if they do sort it they will just say it was a faulty wire or something and
be a bit coy about the actual fault.
If the wiring is faulty then how did the original system work perfectly and...
They are at least admitting there is a proper fault now and its not me imagining it or making it up. I think
the fact they know ive been over to the office to complain may have nudged them to work harder.
This was just a verbal complaint over the counter with the reception. If i need to take...
Reading through it though and taking in mind each test may have been days apart, I will
try and do the full test from cold at the weekend, currently got builders in who keep
using the water and turning the power off to verify the results
All fine upto *********************
Hot water and...
Even more still Fedup, Plumber and electrician changed the valve again, and changed the programmer and
still no worky.
EDIT: they replaced the valve in the airing cupboard and the timer/programmer to the old original
style one and still no fix.
They said they need to come back and check...