Recent content by gabs22

Thanks so much for this. In theory I’d be interested in doing this but right now, I just want it to work and am finding it impossible to get advice or find someone to repair it.

Our Dimplex Optymist BYP20_BK fire has died a year and a week after we bought it. I'm only now discovering (confirmed on other threads here) that Dimplex has the worst customer service I've ever encountered. The "real fire" effect part of the fire has been lightly used throughout the year. We...