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Recent content by GalaxyGuy

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    Recurring COM4 Communication Fault on Honeywell Galaxy GD96 (Need Help)

    Do the push notifications work? I've not seen any requirement for the previous SDK not being compatible with newer phones / releases, but the app dev environments are constantly changing, so I'll need to investigate. The push notifications are configurable with a user specified filter. If...
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    Recurring COM4 Communication Fault on Honeywell Galaxy GD96 (Need Help)

    When setting up the Honeywell app for push notifications, you need to enter the IP address of their server in your control panel ARC receiver - given by them when you set up the app push email confirmation. Note that they are ending the free push service on Dec 31st, so little point setting that...
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    Recurring COM4 Communication Fault on Honeywell Galaxy GD96 (Need Help)

    Are you talking about the Honeywell service or SelfMon?
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    Recurring COM4 Communication Fault on Honeywell Galaxy GD96 (Need Help)

    I think you'd need to fit a third party communicator that the ARC supports. Where the communicator sits on the rs485 bus and then talks to the ARC via the third party. Something like an Emizon or DualCom module. These would normally be installed by an approved alarm company under maintenance...
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    Recurring COM4 Communication Fault on Honeywell Galaxy GD96 (Need Help)

    Dimension 7.04 release only had an Ethernet fix for a keypad wrong code tamper issue and 4.17 on Ethernet module was for TLS support. I don't think your issue is firmware related. 7.04 Notes: Miscellaneous Changes/ Fixes • Auto set. timer control (option 45.4) timer status ON and OFF fix. •...
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    Recurring COM4 Communication Fault on Honeywell Galaxy GD96 (Need Help)

    Okay, I can see your account. The 'Dual' setting means the event will be sent to both receivers. This will increase the likelihood of failure. When you set to 'Single' and have a secondary receiver configured with IP and port, then the second is used only when the primary fails. Note that...
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    Recurring COM4 Communication Fault on Honeywell Galaxy GD96 (Need Help)

    Hi, it's difficult to know if this is internet availability or your provider service is the cause. You have heartbeat set to every 30 minutes, switch that to 0. If you do end up using SelfMon, then at least I can review the account log at the server side to advise what's going on. Who are...
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    Galaxy Flex 3-20 stuck in bootloop?

    Okay, hopefully it will remain without issue.
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    Galaxy Flex 3-20 stuck in bootloop?

    The cold start doesn't renew the executable file, but it does renew the complete config tree. If the corruption was in the config tree, the cold start should resolve that.
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    Galaxy Flex 3-20 stuck in bootloop?

    The only thing to try is storing the config with RSS (for restore), then flash upgrade the panel with the same or newer firmware in the event that the current one has become corrupted. The panel uses a journaling flash filesystem, so the newly uploaded program will be located in a new area of...
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    Galaxy Flex V3 50n - Recognition of TCC8M Keyfob

    I wouldn't use the fob LEDs as an indication of correct setting and unsetting - they seem to be sequence dependent, and an inadvertent keypress when out of range will knock the sequence out. It's better to use remote monitoring push notifications to give the set / unset notifications.
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    GALAXY DIMENSION 48 line fail com4 error

    I assume you mean 4.16 as E080-10 only has 4.10 to 4.17 Which platform are you sending event reports to ?
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    GALAXY DIMENSION 48 line fail com4 error

    Which version of E080-10 is it ? Please use menu 61.1.6 to view the COM4 version.
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    Galaxy Ethernet Fault - Line Fail 4

    This is quite an old thread, and there have been a few variants of the A083 and E080 modules. The latest release is hardware rev A5 with firmware V4.17 build 1 and I would recommend only using this version as all the others will give headaches. E080-2 - The first Ethernet module. Obsolete...
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    Honeywell Galaxy Ethernet Problem Cannot Communication with Remote Module

    You need to ensure that the following Ethernet settings are selected: 1. remote access 56.4.3.1 to 4 (Any time) which is default 2. mode 56.4.3.2 to 1 ( Direct access ) which is not default
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