A dead Honeywell Galaxy 96 dimension panel.

[JwSecure]

Hello all,

Ps. I’m trying to train myself and this is the first time to try a firmware update.

I think I have killed my Honeywell dimension Galaxy 96 panel. I tried to upgrade the firmware. First off, I downloaded V7.04 from my buildings university site. I then used a Spi Key programmer and loaded the firmware onto the Spi Key. I then plugged the Spi Key into the panel and went to menu 70 to install the firmware. The Spi Key did its thing and then once the panel rebooted after installation, the beeping of death started. The keypad had stars with beeping and the control unit made a clicking noise like a Morse code.

Does anyone know if I can fix this? I tried crashing the panel but that did not work.

What did I do wrong

Kind regrds
John

 

[sparkymarka]

You need to speak to galaxy guy …

 

[GalaxyGuy]

The relay clicks are a sign that the bootloader doesn't like firmware that's been loaded.

The spi load process shouldn't allow the wrong firmware to be loaded, so unless you've loaded something that's not F137 onto a key and told the key loading software that it's a 96 version, then I'm not sure what's gone wrong.

You may be able to recover with the serial lead and flash program. Other than that it's going to require the pcb to come out for repair or swap.

 

[JwSecure]

The relay clicks are a sign that the bootloader doesn't like firmware that's been loaded.

The spi load process shouldn't allow the wrong firmware to be loaded, so unless you've loaded something that's not F137 onto a key and told the key loading software that it's a 96 version, then I'm not sure what's gone wrong.

You may be able to recover with the serial lead and flash program. Other than that it's going to require the pcb to come out for repair or swap.

Hi Galaxy guy,

Thank you, I realized that I accidentally put F138 onto the Spi key and told the key loading software it’s a Galaxy 96. I managed to use a serial cable and use the Flash Programmer to load the correct firmware. I made this mistake because number one, I’ve never updated the firmware before and number two, I didn’t understand the difference between firmwares F136, F137 & F138.

Thanks again.
Regards
John

 

[GalaxyGuy]

I thought it would be that. Glad you've managed to recover. The F136 is the 48, F137 the 96 and F138 the 264 or 520.

 

[GalaxyGuy]

Another thing to note is that in order to ensure you use the correct firmware file on Galaxy panels, you can view the previous firmware part number using menu 23 (Display -> System) and pressing the star key. This will show something like F137-E1-XXX where XXX is the current version. Match the first seven characters to the new firmware file and you will be safe to upgrade.