Recent content by Heather71

What is one of those and what do I need to do? Please explain in simple terms, I’ve no idea about things like this!

A42D7198-DFB2-4FC9-B790-FB435567F3EE by Heather71 posted 6 May 2019 at 4:21 PM 61870508-1264-4521-99DF-A6584691F483 by Heather71 posted 6 May 2019 at 4:21 PM DDEEE8B5-490E-4628-9DDA-7BD2B6591D85 by Heather71 posted 6 May 2019 at 4:21 PM

please can someone help me we have a rtf500 room thermostat and the flame is showing on the room thermostat, on the wall controller both the red and green lights are on. I’ve tried resetting the room thermostat, changed temperatures, taken batteries out etc etc. On the wall unit, I’ve turned it...