Recent content by jenni56

BG now say that even if a new pump had been fitted it would have cost $108 so they will reimburse me the difference but that does not apologise for the fact that we were misdiagnosed and left without heating for a week. Plus I'm sure the 4* Homecare service agreement states we should have been...

hi bruv - thanks for the tip about this site - i've had some useful afvice - got the new pump fitted and heating is working fine!!

yes the hot water is still working and the sound from the boiler is just like a gurgling/bubbling/boiling sound - i have been promised so many phone calls from BG regarding this and NO ONE has bothered to call back as per my very expensive contract so I'm thinking there will be a major complaint...

I've been left with no central heating downstairs and limited heating upstairs since Christmas eve, after being told by British Gas that my problem is probably down to 'sludging' which I'm not covered for (as they mentio...

I've been left with no central heating downstairs and limited heating upstairs since Christmas eve, after being told by British Gas that my problem is probably down to 'sludging' which I'm not covered for (as they mentioned in on a recent annual service) even though I'm paying for the...