Recent content by Jk86

They had just advised updating the firmware but didn't provide any instructions - I had notified them I'm not a company and have just come across this issue as a typical end-user. Would you have a link to a document in regards to wintex panel etc. Thanks

The first LED Light isn't on. The second LED is fixed on. The third LED is fixed on too When speaking with Texecom, they mentioned that I don't seem to have a unique code ID (via the keypad it was showing under Engineer Utilities as fffffffffffffff), and that is causing the issue - not sure how...

Hi, I'm setting up my texecom connect via the Texecom keypad. After linking up Com 1 & Com 2, I am trying to get the Texecom Connect App Code via the keypad. When trying to enable Texecom Connect, I get the following error message on the keypad; ACK Failed Call Terminated Any ideas? The...