Thanks for having a guess.
Extra pick attached
//media.diynot.com/200000_199246_55706_93085867_thumb.jpg http://media.diynot.com/200000_199246_55707_73118968_thumb.jpg
This is probably a bit of an odd query and googling hasn't helped so hopefully you guys can!
We moved in to this house 6 years ago and there was already in situ a inset gas fire with fake coals.
We had a service arrangement with British Gas and then Npower for boiler and fire.
Each year...