Recent content by MAKROX

  1. M

    Outside stop valve not working

    Thank you all for your great advice. In the end called Scottish Water and they checked valve again and decided that the stopcock was kaput. Few days later they dug it up and they are installing a new one. I am very impressed by their customer service and the great guys who did the work. Very...
  2. M

    Outside stop valve not working

    Thank you all for your help. I 'll call Scottish water and see what they say and update here.
  3. M

    Outside stop valve not working

    I can't see any pipes. Only the top rectangular valve head. I tried turning it clockwise bits at a time but no luck. Water still runs. I'll try to gently dig round it to see where the pipes are if not I'll get the water guy back for help.
  4. M

    Outside stop valve not working

    Don't really know, I was not at home. he left a note saying that it's unseized. I called Scottish water and they said I have to turn valve quarter of turn to shut or open it. I tried but no luck.
  5. M

    Outside stop valve not working

    yes am at the correct valve. got the Scottish water guy to come and unseized it the other day. He even sprayed the lid with blue colour. The valve keeps turning round clockwise or anti clockwise but water doesn't shut off.
  6. M

    Outside stop valve not working

    I am trying to turn the mains water off to fix a leak in the house. Got a toby key(stopcock key) and turned the outside(under pavement) valve clockwise quarter of a turn as suggested by Scottish Water but the water still runs. Tried many times but the valve kept turning but not closing or...
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