Recent content by NickyA

Thanks guys, that's brilliant. Nice to have it confirmed that I'm not going bonkers and their water meter has actually vanished. And thank you too for all the helpful suggestions to get things resolved. Mum and dad were using about 4m3 per month previously, as they've always tried to be pretty...

So the workmen removed their water meter without their say so?! They’ve been metered for about 20 years, and it’s saved them loads as they hardly use any water.

My parents have just had a massive estimated water bill, which has upset dad, who’s 80 and got severe depression. A few weeks ago, the stop valve/water meter on the pavement outside their house sprung a leak. They reported it immediately and Thames Water fixed it, but only after it had gushed...

Thanks but can't do that due to the supply serving other properties in the same terrace. Thames Water say I can't be metered because of this, and don't want to know when I queried the slightly low flow rate.

Hello, My house is a 1930s ex-Council property. The water main coming into the house is the original as far as I can tell, and the stop valve is in the corner of the kitchen behind the cabinets, buried in ancient quarry tiles and concrete just above floor level. There's still a few feet of...