Recent content by Novice_36

Is anyone able to help me out at all? Thanks!

I have been through the Texecom setup and com 1 and 2 are setup correctly and when I try Enable Texecom App I get an error " Incorrect Config CALL terminated. Any one able to point me in the right direction? Thanks!

Hello, I now have sort of an alarm working. I still need to get the Ricohet setup and the one wireless PIR but the alarm will arm and does work. If anyone could help me out getting the Ricohet setup and the Smartcom it would be great. Thanks!

Ok, I have got access again by changing the UDL code in Wintex, I have restored by config but something still isn't right. The panel was reading UDL lockout but I appear to have access. A couple of years ago we removed two PIR's and replaced with one wireless one. These changes weren't in my...

Evening all, Had a random issue on my Elite 24, I can't remember the exact error which isn't helpful but I think it was related to the smartcom not being able to see the network. I tried all the usual things but the app was still unable to connect to the alarm panel. In my wisdom I thought it...

Thanks for you help again, you have been a fantastic help!

Evenlog

Thanks, I will get a copy of the eventlog and post and give you a call later. Si

Yeah the new wireless one, ah okay that makes sense. I have just set the alarm again and it went off after five mins so I assume it's the delay as you previously said. Thanks for the replies.

When you walk past a wired PIR the red light comes on, when you walk past the new wired one it does nothing.

Ok good to know, thanks. So I have set the alarm from the app and sat in the kitchen and waited over five mins and I move and it just doesn't pick anything up or set of the alarm. I have done another walk test and it does just light up as you say but it doesn't seem to pick up motion like the...

Morning, With the excellent help of Secure I am last night we tested each cable to the PIR and it turns out that they were in fact broken and they weren't useable so we ended up setting up the new Ricochet module and new wireless PIR. Once it was showing in Wintex I set it up in the correct...

Thanks. I’m just checking that I have all that’s required with the pics I posted and where on the panel it connects. I have mounted the GCD and put a cable through to the panel but I’m confused where it connects on the panel.

Agreed, sadly I just didn’t have the time when we spoke as I was pushing to get the decorating finished for the kitchen fitting the next day. Ideally I would have called again if possible but I assumed after me attempting what we suggested with the other cables getting the wireless option was...

Sorry I tried what was suggested from our call, I couldn't' get it to work with any combination of cables. I don't have extensive knowledge hence me asking for guidance which you kindly provided but I thought if I checked the other wires there were no other options? Sadly I don't have to...