Recent content by paneuro

Hi Richard, having trouble finding a supplier for the threebond silicone stuff! . Also got letter from salamander saying they were waiveing the call out fee but will not give me assistance of any description in the future, in other words they won't supply any spares. This was after I asked for a...

What model of st pump would be a comparable replacement for a salamander rsp75 ?

Hi Richard, the only thing I recall was them asking was the size of the incoming supply pipes to the pump and they recommended 22mm. I had to change mine from 15mm as that was the size prior to fitting the pump. they said I could have 15mm pipe on the outgoing side that is to say after the...

I installed it myself and pumpwise were made aware of this when they recommended the rsp75.

P.S. I would not know the size of my cold water tank or my hot water tank for that matter and would not have told them any lies, nor did anybody at pumpwise mention anything about a flange, the first I knew about a flange was when the engineer came.

Hi Richard, I had the take off at the bottom of the 45 degree angle and with regards to groveling, they offered a new pump at half price (£175.00) which was exactly what I paid screwfix for my original, I declined their offer and suggested they waive the call out fee of £97.00 , that way they...

The engineer checked the temperature and said it was within the perameters at 62 degrees. He said my cold water supply tank was smaller than I had told pumpwise and I had taken the supply from the vent pipe at the top of the hot water tank, he said I should have fitted a flange. He would not...

I have a leaking pump just over 1 year old which salamander say is due to incorrect installation and they have voided the warranty. The pump is leaking from the o rings on the plastic casing but not the shaft seal, this is on the hot side of the pump. I have replaced the seals but it is still...