Recent content by reg091

UPDATE: After a lot of hassle getting the replacement hob (don't talk to me about Hotpoint "customer service") it eventually arrived and was fitted by them. Same result, instantly trips RCD.... Tried it with all power breakers except the cooker circuit off and it works fine. Turned breakers...

UPDATE: Engineer couldn't find a fault with hob initially. Spoke to his office who had him separate the two lives and two neutrals (option for three phase installation I think). Testing then showed some fault. Replacement coming.

Thanks. I'll try the other circuits off and see - good thinking. Hob is Beko, callout is Electrolux (presumably own Beko), and yes, £55 if no fault with the hob. Fair enough.

OP here. I posted the question to see if my conclusion the hob is faulty is likely correct. I'd guess 70% of the replies confirmed that so I booked the service call. Advice on other issues is if course welcome.

That's my take on it too. I will be quizzing him.

Thanks@ericmark. That is what I am hoping is not the case as it will take a lot more diagnostics to pin down. Fingers-crossed it's a faulty hob!

Yeah right! The wording used on the chat when I booked the service call was "he will apply the fix." Suggesting perhaps it is aknown issue. Although it was an Indian call centre so could just have been odd use of language.

Because it has no metal parts accessible. I wouldn't think of it if it was an oven or similar.

Engineer attending Tuesday to "repair" hob.

Even when it is not turned on though?

Thanks. I'll get it changed.

Thanks all. It is a brand new hob so obviously I will get it replaced if it is faulty, which seems likely but I just wanted a sanity check if I was missing something. I haven't cleaned it but I did have a pan boil over slightly. But if it can't take water on the glass surface then what use is...

Beko HII64201MT induction hob fitted to replace previous induction hob. No change in wiring. Old hob worked fine. Hob is connected into DP isolator switch. When I turn the switch on the 80A 30 mA RCD trips. If I disconnect the hob wiring from the DP switch there is no problem. This suggests...

Thanks @ianmcd good thinking.

Thanks guys. It is a WB Greenstar 24i and it does have a drain cock at the bottom of it (the only one I can find on the system so have used that to drain down before). I'll have a go at draining a bit out and see how much pressure there is when I unscrew the gauge.