Recent content by Sea Chief

Ok noone on my side much I sense. Thankfully noone stuck up for Vaillant tho Im sure will start to happen if I continue. I might try some diy fix in meantime before c.a.b then Trading Standards, solicitors (if they deem it suitable) but no point asking how with so few replies now. Alec thanks...

No but I have a 5 year guarantee with them. If they deemed it a fault, & sent boards out to fit, my contract with the installers is neither here nor there. Especially meaningless if they refuse to cooperate, when i informed them of the issue many times 1st as i was told to, by them, should i...

That's a very good idea. But I dont need really to give this chap today any more evidence, him being the same guy i played my ipad clip to a month ago.. he could tell immediately it was the pump making the noise, plus agreed annoying & would be intrusive esp at 3 am. But couldn't tell me what it...

The unit should not be put in this bedroom, any bedroom if this is a normal function it gas to perform. So solicitors has to therefore be the path, to me this seems the only route, but im happy for any other ideas. The only last gasp option i have before solicitors, assuming citizens advice...

Yes ok thanks, so I am taking this as concurring with meldrewsmate. Ok i cannot wait any longer. He is here any minute. I must conclude it is a frost protection, or de icing mode. This is now established then in my book. So the question is why i was sent " boards to fix the overnight noise...

No, not absolutely I agree. I am not looking fir absolute answers. But it can be discussed, so i can get as close as i think possible though. It is of enormous use to me.

This all is logical, understood. So are you suggesting then, that the innitiation threshold point is set far too high perhaps? Most nights its been doing this incessant cycle thing, the night temp has been around the 3* c mark, no ice whatsoever, just a nippy night. It is without any question...

Hi Bernard, thanks for that. Ok it gives me more of a picture about the design, & enhances my pov that turning it off is defo not a good idea (so of use as a point to put to Vaillant to enforce the fact that what im forced to do, to turn it off, just to sleep, is unnacceptable both to me plus...

Razor, thanks for reply. I did state that I know it to occur when jt hits a temp threshold. I was clear as i could be about this from the start. When the temp drops below 3.5*c, so no not every night. But when a cold patch happens. When you need heat. You are forced to turn it off when you most...

This is what im doing. But it is not solving anything if it means i have no heating until 10 am ( if i put it on when i wake 8 am or so). Im out the door 8.30 so no point putting on. So its an infuriating waste of money. Plus The switch is very hard to get at, and turning it off is not good for...

But they have prooved they do know more! (in 24 hrs!). Not one Vaillant person, 3 tech dept phone guys, customer care dept, 6 engineers on 11 visits, inc the head uk engineer in a suit here.. has once said the words 'frost protection' in 6 months. I twice threw the idea out to them, but i got...

Oh man Im getting really despondent again. I had thought, after explaining, then the great replies hinting (to me) with thoughtful terrific suggestions on how to progress.. that i could start to perhaps formulate a plan, to try tackling this. But the replies seem to have just stopped, & I dont...

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Hi polesapart. Yes of course. I do not have any model number on indoor unit, or any manual. Nor for the outside fan unit. I only have cylinder and the small digi controller manuals. The troublesome indoor unit 'hydraulic station': Vaillant hydraulic station VWL57 / 5 IS for aroTHERM Split (i...

Aha ok. I did of course google vrc 693, found this site & off i shot like a rat up a drainpipe... ill go find that manual then. One tricky thing for the layman, is vague terms like ".. standby" and over-ride is similar. It leaves me just the same blank as 'party mode'. No partaays here. Rural...