Recent content by Sheilahyndland

They removed the cupboard to install it. I have finally had a reply from them and a visit booked for Monday to address the issue after I mentioned to them that I would be taking advice from gas safe! Fingers crossed! Again thanks for all the advice.

Good point Harry and Blueloo, think I will try and persuade the company to do the job correctly. Thank folk for all the advice.

Yes the cupboard was already there and housed the old boiler ( which was accessed from the front). Yes I realise that the shelf will need some work on it to sort this out. I am just confused why if access is needed from below it was installed the way it was. Is this allowed when fitting new boilers?

I have just discovered that my newish boiler ( one year old) has been installed in such a way as to make it unserviceable. We asked the company that installed it to give it its annual service, which is required to fulfil the warranty. The engineer came in, took one look at it and said he...