Recent content by Thorn2211

I spoke to Ideal technical services they also couldn't find the app on the Google playstore (rang at 8:30am promised a phone call back from their Halo team of specialists) by 3:30 I hadn't heard anything so I rang them again, to be promised that they would ring me in 5-10 minutes....still...

Evening. Just had a new ideal boiler installed with halo. All setup, however I can't find the app on the Google Playstore, the instructions just say search for "ideal halo" and install the app. But I can't find it. Has anyone had this issue? Got a friend to check on the apple store and it...

Thankyou for the replies, I can't see any obvious discolouring. Not under warranty so sounds like I will have to get an engineer to have a look. Sounds expensive.

Evening, Looking for a bit of advice. I have an Alpha InTec 34C boiler installed. Since putting the heating back on the boiler is throwing up an e37 error, this seems to be happening when the heating is on and then a tap is turned on for hot water. When the tap is turned off the error...