Recent content by Watchcote

Unplugged the sump and switched the fire on today. The heater and fan work, the logs glow, and she didn’t cut out! Soon as I plugged the sump back in it cut out. The lights don’t come on when the sump is unplugged and we get no smoke effect but at least we can get heat. This makes me believe the...

That’s what I thought but there’s some sites saying it’s not. I’ll ring someone tomorrow

Anyone know the part number for a Tecnik SE6TIE1GB/24 dishwasher filter please. Searched all over google but have found conflicting answers. I think a Bosch/ Neff one will fit bit I’m stumped over which one.

Are you still repairing optimyst sump/mist makers?

Got the older blue tank type fire. It now all lights up, heating work and the heating fan but the fire is no longer producing mist and cuts out after about 20 seconds. Read on here it could be the power supply, faulty board or mist producing thingys gone wrong. How do I check the power supply...

Explain please

Yes, cut it well back. It was in the back of the fire. Take the screws out and it hinges up. This fire was bought new so it must be the correct connector but this time I’ve put 30amp ones in.

Took the back off the fire and found two thick red cables connected to two other cables using the correct connector but it had melted and was all black! Replaced the connector and it’s all working, thanks AlistairE.

Thanks AlistairE I’ll try and take it apart and check.

AlistairE We have a dimplex optimist cassington old type, grey sump, blue water bottle. Everything is working ok except we have no lights to enable the mist to rise. The mister is ok, the heating is ok, the other lights just glow as if the unit is out of water but the sump and bottle are full. I...