Usually it's just the opposite. The two lower switches should be fed from BX2000. So, when the BX2000 switches on, if the lower switches were off the power from the BX2000 won't be able to reach the elements. That will be the case if the cables leaving the bottom of the switches go directly to the immersion heaters. One cable to each heater. However, @ericmark is correct two cables to the immersions is odd, so they may be getting a supply from somewhere else.If they are 'on', is that not going to override the BX2000? Should they not be off?
That sounds like it has a permanent electricity supply wired to the off-peak side. Investigation is required.I have noticed that if I flick the 'normal supply' and 'off-peak supply' switches on the BX2000 to the on positions, this light comes on and stays indefinitely. The boost buttons also do not do anything. I cannot recall what happens if only the 'off-peak supply' is turned on.
With the 'normal supply' switch 'on' pressing the 1 hour boost should light the 'boost' light below for one hour, after which it should go off. It shouldn't be affected by the position of the off-peak supply switch.
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