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Ok, I have absolutely no idea, I just wrote power shower because I thought they all were, thank you! So do you think it's that white pipe at the front that is the PRD? I don't understand where it's located otherwise, thanks again

Yes, it's coming from the clear one, it is just like clear straw, I have taken it out and it's not blocked it's not really connected to anything just easily comes in and out

Thank you, which part is that? The white pipe in the front there, that the hose attached to?

The clear pipe behind the hose outlet is streaming, I hadn't even noticed a hole there until water is running out of it, with far more pressure than the shower head. I am hoping somebody can help diagnose the problem so we can confidently fix it ourselves. We have taken the head and hose off to...