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I set the utility room to part 2 omit. Set the garage to part arm and the alarm is still being triggered when i walk by the hall pir which is the entry exit.

I’ve restored the backup i took before installing the utility PIR and the settings are identical to the attached photos. So i can either revert back to the installation by restoring the panel prior to installing the new PIR or figure out whats gone wrong.

Its a Texecom premier elite 64-w. I have mostly wirless devices on the panel so i would be going for wireless again. As for risk, the velux is reachable via a flat roof and accessible. A PIR would not be affected by direct sunlight as the velux is on a tilt and north facing.

I’m in the process of beefing up the security on my house. I have a texecom premier elite w with multiple wireless devices. We have a velux window on a sloping roof which in my option is a security risk. Do i attach a wireless window contact, or a vibration contact or neither and just have a...

Ok thanks for this.

I thought these needed replacing every four to five years. I must be mistaken? What life span do they normally have?

I will be reaplacing batteries in my premeir elite alarm system including backup battery and this year i’ll be replacing the battery in the bell box (wired not wireless) as its fours years since it was installed. I still need to order the battery for the bell box. Can anyone advise on what...

All areas are assigned for example Hall and Garage. I’ve set a timed exit and tested which now works fine so all sorted, thank you.

Not sure weather i accidentally changed something here after i updated the system. Should exit/entry have part 2 omit?

Yes its entry exit and the exit delay is set to 60 seconds, no change from the original setting when it working ok.

All sorted with all the firmware upgrades done successfully and the new app connected and logged in. Disappointed with the diagnostics in the cloud account though. I guess wintex would give me more comprehensive diagnostics such as battery strength etc.

Thank you for your kind response. I have successfully connected my cloud account to the panel. I will run full disgnostics to make sure everything is working ok. Then I'll flash the smartcom and flash the panel. Are there any pointers you can give thereafter?

Does Wintex have this facility?

Just to note. I do have my own texecom cloud account although didn’t see the need to use it. Thinking ahead would i be able to bind the texecom connect to my own cloud account?

Hi, heres the details Smartcom 03.03.00 Firmware version 5. 02.01

I’ve been maintaining a Texecom Elite since the local alarm installer went under. I’m currently using a V1.0.12.07 app which is old and I've just had a notification to upgrade. Even though i have the engineer code i’m unable to upgrade as i don't know the email address and password. Is there...

Since the roof is 60 years old, a new roof would be more thermally efficient, and we plan to stay for another 30 years or until we die, I'm gathering quotations for a new roof because it appears that the rot has spread to various areas. Since two roofers have already stated that a new roof is...

So i’ve had a local company pop round to take a look at the roof. Transpires none of the tiles are nailed to the laths (i thought they were placed over the laths not nailed). Lath in the photo showing sign of rot and theres little over hang with the tiles. Been told i need a new roof. This is...

After further investigation i noticed that a roof tile had slipped. I got a local roofer in to take a look and he has said some of the lafts had rotted which has caused the slippage. He’s not sure how far up the problem is although he noticed a hole in one of the tiles halfway up. He was in...

I noticed a wet patch on the brickwork after a heavy downpour. Its adjacent to the down pipe. See photo. I havnt been able to get up the ladder to take a look due to the weather. I assume it could be a blocked or partially blocked downpipe? Any ideas?