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Thanks - have already tried that a few times, but will give it one more go

My washing machine is not using the softner on a wash. Thw tray is filling up with water but staying there along with the softner. Any ideas on what may be causing this or what I could do to fix it?? Thanks

[/img] Hope this works!

Thanks all for further comments - sounds like I have the issue you are all mentioning. The question is am I capable of fixing it!! I have attached a pic as suggested by bathstyle. Any tips on how I go about investigating?? Oh dear, not sure how to load pic onto post! It will follow!!

:D Thanks - I'll get the camera out tonight and get snapping. For reference the shower is powered from the mains not electric

Thank you both for your replies. I have no idea what shower valve I have either!! I will go home tonight and investigate and hopefully get to the bottom of it. My DIY phobic father is visiting at the weekend so I will enlist him and then probably have to call in an expert!! As you can probably...

Hello I had a new shower installed approx 2 years ago. From installation I have not been able to run cold water through it even on the coldest setting. Fortunately the coldest setting is not too hot to shower) Is there a way to fix this?? I need to be able to take cooler showers during...