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Sadly its the neighbour thats caused the issue - their shed was the other side of their garden and they moved it there - I tried speaking to them at the time to point out the issue but they werent receptive - and its their fence (mine at the back and left hand side of the garden) so I cant touch...

Thats an idea - cheers

Would like to/probably will - but the ground slopes left to right as well as down to the house - its a gradual slope but I'll have to try to maintain it to prevent the air vents on the lowest level being blocked

Hmm, ok - thanks for the quick answer. Its not so much leaves - its more needing to paint it at some point to stop the wood rotting away! I may try them on the front anyway, they did sort me out on the front door issue which some kind people here advised me on - think your right on the shed...

The builders provided a shed when we bought the house, but its so close to the fence on two sides I cant actually get down there to maintain it, its a gap of about 6 inches - is that something the NHBC would look after? Also, the small patch of grass at the front of the house is a permanent...

Thought I would post an update as I saw a lot of topics on here dont ever get the final result. NHBC have just visited along with the builders head of customer service, I explained my issues with the threshold using what Woody posted, the NHBC agree and the builders are being forced to make...

Cheers again guys, really helpful to see their potential answers and how to respond

Woody...simply put THANK YOU Had so many "customer care" reps from the builders feeding me waffle I was beginning to doubt my judgement. I really appreciate you answering, and putting some of the reg breaches up...that will help the next site visit!

Hi, I am after advice about my front door. The builders put a slab of concrete under the door, it is partially outside, partially inside meaning we have an ugly slab of concrete visible where the carpet ends - with a patio outside too high it is allowing water in, as well as transmitting the...