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It was fitted 2 yrs ago...I did not know a pipe should have been fitted at the time it was only when a friend told me...so even though it's 2 yrs ago (and I have no knowledge of boilers etc I have contacted the company to put it right...they may argue BUT how was I supposed to know one was needed.

Thank you guys.I will now look further into it and once again I will contact the installer to explain and make a complaint as I have no answer from them yet...cheers

Because..Eon did not put a vertical pipe on when they installed the new boiler...now all the steam from the outlet (without the vertical pipe attached) clouds around the backdoor area...instead of being approx 2ft higher and away from the door.

Hi...just to be clear....the photos I put up are of the fittings that Eon put in BUT they did not actually fit the vertical pipe to it....so all I really need is the vertical pipe bit. If that makes it clearer...many thanks

We had a new baxi solo boiler fitted but Eon did not fit the external plume pipe.. still waiting for a reply from them...in the meantime would the following link to the pipe should I buy it fit ?..I've also added some pics of connection I need it to fit...

Well thank you for your time and effort in this information,I will now take it all in.really appreciate it....many many thanks

Cheers guys ☝

Thank you all....I think I now know what to do....cheers once again .

Thanks guys...I would only have ever put ptfe tape on the thread . . I think removing existing olive is my main concern ...ie draining everything down,removing existing fitting,then actually seeing olive may be damaged in someway and NOT being able to remove it...I will look into prices of...

Hi,I think I knew the best option was to replace the whole fitting and I feel confident enough but the only thing I'm concerned about is how to safely (not damage pipe ) remove the existing olive on the pipe as I'm assuming it's going to be stuck on tight

Hi guys..daughters radiator is leaking from below the bottom nut (see pic)...it is definitely from below as I've checked all around the top by taking the cap off...it is a radiator on a combination boiler system...I've tried tightening it and pushing ptfe tape into it but still leaks...I'm...

So,according to your philosophy then don't come to Diynot. com to ask for advice and help ,just push any buttons or pull any levers and see what happens....very safe and sensible advice that...curiosity has injured many people...No matter what the problem is if she is not sure of anything I tell...

It's an online supplier....part of the contract is she sends in monthly readings

Many thanks for that info....that seems the way to go

Nooooooooo ..... my daughter had a smart meter .....but switched to another supplier who does not use smart meters.......her new supplier has asked her to send in her monthly usage readings.......but when checking the meters in her meter box(where the smart meter is located).....she could not...

OK. ..not physically turned off....but the original utility company who installed it has turned off the readings element as they no longer will be using it....so its just a blank screen now when looking at it.

Hi,no I did not mean to lead you into thinking I would turn off the power ...but the now "turned off" Smart Meter shows No readings just blank screen....so to get to the actual readings now I have pressed an arrow (on the Smart Meter ) and it shows the actual readings

So I guess from all this chat then....the company disconnects the smart meter (turns it off) and I press a button or arrow ( on the now turned off Smart meter )to display the current readings .....cheers

Hi, as we know nothing about smart meters we assumed that the readings would still be on the display even though they would not be read automatically,... YES there are buttons and a Left and Right arrows too,....so I assume we press the arrows or buttons to get an actual reading (trial and error...

But there is NO readings on it.....just blank screens .....and the new supplier wants my daughters first readings now.