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@secureiam Do you know if Hikvision have revised their rules on DIY installs? My understanding was that they were only selling to trade installers now? (That said, I've had no problem getting around this myself, so it's hardly a big hurdle!) Otherwise, another shout out for Hik ColorVue...

"What cable?"

Thanks, that was my assumption. It looks like something went wrong with the process on this panel and the authorisation request never materialised under the master user. In the end, I had to get Texecom to cancel the in-flight upgrade and I'll try it again the next time I'm physically present at...

Fired off a firmware upgrade (from Texecom Cloud) on a freshly installed panel and the firmware update jammed here: Any idea where this user authorisation is done? I can't see anything anywhere... For reference, SmartCom is already updated to the latest version and is connected via ethernet...

Thanks, had a rummage around - looks like the 4G dual path is £40/yr (including airtime) which is actually quite reasonable. Not sure if it's what they want, so will leave it in their hands. I suspect they'll stick with the free option instead! Thanks for the help and pointers.

Now I'm confused. Surely, it's just a transport failover - use ethernet/wifi if available, failing to 4G if it's not, but the end service from Texecom is unaffected. After all, at the end of the day, it's just an IP connection from the SmartCom back to their servers to let them know something...

Yeah, but in this case (rural location, shonky internet), it might be useful to have a 4G backup path... Looks like it's an eSim device, so I'm speculating that this restriction is to do with the activation and billing of the eSim account, which presumably is done directly through Texecom...

Was just looking at this for a new install for my parents, and I noticed that it has following, grim pronouncement at the bottom: This doesn't seem the case for the pure ethernet / wifi SmartCom, which I've used before. Is there any specifically different about this, or is this just a bit of...

Definitely an option, although with this system I've tried to avoid adding any wireless components (following the general rule that wires are better!) Thanks for the suggestion.

I'm loving the idea that there is a market for vertically challenged burglars :-) As far as perimeter security goes, this is probably the way I'll go, accepting that movement detectors and cats are not a good mix. I already have door sensors, but not window sensors (which wouldn't be easy to...

Haha. Not sure that would go down so well....!!

Kittens can definitely get high - table, curtains, probably the bloody walls too, tbh. The Pyronix was advertised as being insensitive to lower weight objects, but the reality seems to be that it's more about "low and high" which ain't much good here. Whether or not they can get within 1m of the...

I've recently taken on two (very active!) kittens and, with a view to this, replaced a couple of aging Honeywell PIRs in the kitchen where they live with a pair of Pyronix KX10DP, described as "Pet Tolerant PIR". Well, you can probably guess the next part. The little buggers set the alarm off...

Thanks. Pretty sure I left it at default - is there a typical setting that would be normal for this kind of detector?

Hi all, I have a couple of Pyronix KX15DTAM ("15m Anti-Masking Dual Technology PIR"), and one of them is occasionally reporting false masking alarms in Wintex (and making a chime noise on the keypad): Is there any way to tune the behaviour of this? I do have some clutter hanging that might...

One note on this - you could always use a third party NVR / image processing system to take whatever cameras you have and handle the image processing element. Personally, I've got Hikvision ColourVu cameras and while they are excellent quality with OK in-camera alerting, they are still not...

I would start with something like this: https://www.juanmtech.com/getting-started-with-home-assistant-2021/ (both video and written tutorials available) or the official documentation: https://www.home-assistant.io/getting-started/ These tutorials tell you what you need to get started and how to...

Home Assistant *is* modular, but it also contains a great deal out of the box (including most integrations you'd use day to day). Integrations generally talk to things outside of HA - this might be to control devices, or it might be to do something else (e.g. send a notification). Most...

To echo the above, absolutely you can control and receive alerts away from home using HA! Speaking personally, I use Pushover for my alerting - it's more flexible than just relying on the built-in Home Assistant app and gives a separate communication path independent of HA. The integration is...

Quick question: What files do I need to backup in order to restore my alarm configuration in the event of a complete system loss? Assume that I've updated the configuration in Wintex using a "Receive all data and logs" with a recent configuration. I've found the appropriate...