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So that's £230 + vat. Attend, bring along freezing kit, supply and fit a new valve, take on the responsibility of freezing and working on an open water main. I don't think that's too bad.

Be careful pulling pins with grips or pliers. The pins will easily pull out and then things get wet quickly. Best to tap them on the end and let them spring out themselves.

Who supplied the sanitary ware?

You sound a real bundle of fun! Are you the guy that disappears before buying a round?? If it makes you happy, I'm well pleased for you.

Are you sure it's not just airlocked? Quite a painful read to be fair.

Call Hounsfield, they'll go through it with you.

Er, yes they can. Roland Rat wished me a happy birthday on TV-AM in 1983.

45° ?

To be fair, it's equally as professional as the tank stand and the speedfit hanging loose. It should have the spring wire as already mentioned, this comes with a new cylinder stat, in the box.

Have you tried unscrewing any of the 3 bars that you grip to turn the head.

I was in front of one of these Friday morning. Pipe to pump (circulator) red hot, pump (circulator) running but full of air.

On the circulating pump. Wasn't looking for an argument, just for the person to bleed the 'water pump' that's just been fitted.

Did it fire initially? Before we get too technical... Crack the bleed screw on the pump.

No, Gas safe reg is totally separate. It proves the person/company is capable of working on a certain category of gas supply/appliance. VAT is worked on company turnover. There are no rules that specifically bind the two.

Just to add, on vat registration its only his labour that gets the additional 20% added, you would have already been paying the vat on the materials.

If McDonald's aren't paying you enough, you could always try Tescos. (y)

Pliers or grips may not be the best idea if you're using push fit.

Not every job is a straight swap, is it. That £1700 is £1400 + vat. I wouldn't say that's too far out, is it?

Check the flexible hose. If its still the braided stainless as supplied with the boiler these sometimes break down and weep, not always enough to make a puddle. Did your guy pull the burner out and check all round it? As you probably know, you need a tiny amount of oil to make a lot of smell.

I don't think any trades will be right with this type of customer. They know it all already. Through experience, we all know what works and of course what the manufacturer expects with regard to warranty. We do the courses and take the advice of massive multi million pound companies who spend a...