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This is awful. I hope the guys on here will help out because its the type of person that you have unfortunately employed that drags the whole industry down.

I had that problem previously. Just needs to be `flicked` to see if that resolves it. I have tried that this time round but to no avail.

Not at all happy with their response but, of course, they have sited the extreme weather conditions as their excuse! Ref the G rating on this boiler. I didn`t think it had a permanent pilot light but it is over 15 years old.

Which pump? Given that it hadn`t fired up since Friday would the HE not have cooled sufficiently since then? Cheers

Did they indicate when they could come out? I have the BG 3* service and they can`t attend until tomorrow although I reported the fault last Friay!

Went off again and now back on! When the thermostat clicks in it sounds as though something in my airing cupboard where the immersion and pumps are stored is firing up but the actual pilot light in the boiler isn`t on and the boiler isn`t heating up. Incidentally, do these boilers have a...

The engineer is coming tomorrow so I will let you know what is said. My concern is that the fault can`t be found now that it has fired up again.

I've got an Ideal Classic NF40 boiler which has been installed for about 15 years. On Xmas day it was off for several hours but then wouldn`t ignite when turned on. It eventually started up about 2 hours later and has worked fine until last Friday when again it wouldn`t start up. Suddenly...

So what could someone be expected to pay for supply and install of a decent boiler for a 3 bed detached house. I currently have an Ideal Classic NF40 installed from new about 15 years ago. Is a combi boiler the more favoured install these days for houses. My only experience of them is when...

This sounds right as I recently had the same problem which was resolved by replacing the fan. I know this is of no use to the OP who did request advice some 4 years ago!! I came upon this thread as I was searching on the Ideal Classic NF40 to see if it is G rated.

Why is it a scam? The government are offering £400 back. Are you suggesting that the supplier will add £400 to the install or that the costs of recuperating the money paid for the boiler and install would outweigh the refund given? Please explain. Thanks.

£3K???? Decision made. Current boiler staying until it dies :D

Reason for the consideration of a new boiler was a fault the other day which required a new part, now installed by BG under my Homecare agreement, and a comment by the service engineer last year that it might need changing in the near future. In addition, I wondered how much more efficient a...

Thanks ub7rm for your feedback.

Thanks - I can now see there is plus and minus`s and I appreciate the time taken by all to highlight and reply. Cheers

Yes - Thanks

Guys, I just needed some advice and you`ve kindly provided me with your help. Lets not turn it into a war.

Ive obviously been quite fortunate so far. Mind you, on reflection, I had a really loud noise everytime the water or heating clicked on. BG said that it was the central heating pipes that had furred up and the whole system would require flushing which they did not cover. I did explain that...

No there is a gap of about 2.5"

Yes the top and bottom are completely open. Its an empty cupboard and the door just hides the boiler. What does NCS stand for?