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Tried Travis Perkins, Buildbase and Jewsons. Tried a placed billed as a Timber Merchants but they made windows and doors and couldn't help. Anyway, it does look like very like the Richard Burbidge colonial spindle (http://tinyurl.com/lcuptg) but it's short at one end by about 5mm and also...

Thanks Thermo. I will give a timber yard a visit. I have found similiar looking spindles, like the Wickes one but the difference is noticeable.

Thanks for that but I tried Google before posting.

I'm looking to replace part of my decking fencing but can't seem to find the right spindle and balustrade. I've looked at Wickes, Jewsons and Homebase without any joy. Are there any stockists online who supply a wide variety of styles? (Decking was installed prior to house purchase a couple of...

I have a uPVC door which was stuck shut last night. I assumed it was the heat. I tried to open the door this morning and it was still stuck. There was give but on the the bolts was clearly still enagaged. Eventually I managed to get it open and discovered that one of the shoot bolts isn't...

Thanks Thermo.

How often should you apply the oil to decking? Annually?

Guys, thanks for all your advice and nice to see a bit of good-natured debate, too. I'll update you once we have a resolution, and hopefully a positive one. best wishes

Thanks guys. I'll get on to the insurers and see if they will arrange for someone to look at it. Lived here for three years and never had a problem and the timber didn't look like it had previously been wet so hopefully it's only a problem with particularly heavy rain. Thanks again.

Here are the external shots, the leak is above the small window on the left.

Hi both, I will take some pics this evening. My dad had an external look and he didn't think it was the drainage as it was too far over from where the leak was occuring. Yes, I think that is right. Hi, I'm not sure what you mean, sorry? thank you both!

Hi, Could anyone please give me any advice on the following, in terms of coping until it is repaired and what the likely problem is. I believe this will be an insurance job and I am a homeowner with no building experience. There has been heavy downpour since, I guess, the early hours...