Search results

Thanks, I've got the engineer coming next week to upgrade to v3 :).

Yep, I'll give them a call today and see if they can come back round. I did mention that I wanted to be able to arm/disarm the system remotely when they quoted for it. Thanks - when you say latest, do you mean latest panel firmware?

I don't think he set anything up with Smartkey, so that may be why. I think I have a final door set, so does that prevent remote arming when I can't trigger a door? I can put in my user code in to the virtual keypad and manually arm it, it'll start the exit tone - as long as I open and close...

It seems to connect OK, it just can't arm remotely - when I do it from the virtual keypad, I get the exit tone sounding for eternity. The "smart key" part of the app only seems to respond to the aux/cog button - the arm/part arm/disarm buttons don't do anything.

Thanks for the reply (sorry for the delay!). I need to move the ComIP to another subnet, but it's programmed with a fixed IP at the moment so I'm a little stuck. I can't seem to be able to arm the panel from the Android app either - it requires the front door to be opened/closed, which isn't...

I've just had a ComIP installed, however the IP address that was assigned by the installation engineer needs to be changed to avoid problems on my network. Is there a way I can change the local IP address of the unit without calling the engineer back out? I don't have an engineers code, but I'm...