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Sorry these were taken when works were being carried out. I will attempt to take some during the day tomorrow to give you the bigger picture of the different areas water is draining into/from.

Over 1.5 years back we had a side extension of our house. The neighbours had done the same side extension a few years back and was a little over the boundry line however as the neighbour agreed for us to share the wall, the builders built a slanted tiled room which drained water into a shared...

Hi Jeff - how do you mean? The shower tray is not on legs and there is no access for the rats to get into the bathroom as such but like the kitchen there are gaps behind the sink and shower that are small enough to allow air through...

According to the CCTV guys the smell was from the rats urine... There are 2 different smells. One stale (rats urine) and the other eggy/drainy smell

A little history - Last year May 2013 I had some extension works to extend our kitchen/diner and put in a central heating system through out the house (previously had storage heaters). New pipes were put in place, a new man hole was put in our back garden for access (previously shared...

I was going to perform a bung test however the builders paid for a CCTV drains survey to be completed. The moment the surveyors entered the property they could smell the stench from the drains area and without even looking further they said you have a rats problem. They checked under the...

We have had our new central heating system in for around 10months. There were brand new copper pipes fitted, 10 rads Inc 2 bathroom rads in through out the house and a new 33kw combi boiler. Since the instattion has been completed we here knocking sounds in some of the walls, rads and...

The washing machine has a trap of its own but the pipe of the sink runs through the dish washer as well and the meets at the washing machine main pipe then into the big pipe that runs into the manhole. How do I 'crack' the traps to check if there is water in them? I doubt its just the...

Any companies you can recommend who can do these tests? I rather pay and get this done independently rather than having the house dug up again in sections...

This morning we woke up with a very stale smell in the kitchen/diner which lingered throughout the ground floor. The smell was very strong from behind the washing machine and the area where the 2 tiles have been lifted (definitely more stronger putting nose between worktop and washing machine)...

The builders came over today and took out 2 tiles in the utility section (above where the old drains were). There is a stale smell around there although not strong which is the same smell from behind the washing machine, under the downstairs shower and celar. The strong smells haven't come...

Pretty sure they are mice as they are too tiny to be rats unless the rats are in the walls and mice come out from time to time...

Last year we had a new side extension built where existing drains use to lie. Since the next extension that has been foul smells on and off since the completion and mice have appeared within the extension many a times, to a point that we are hearing them every day in the walls and I have even...

Just to add - We had an occasion of no smells in the first month as we weren't using the sink and dish washer due to pending of worktops to be installed.Could this be related?