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what kind of door, pvc?, timber?

picture would help!

why not email glass restoration companies pictures of the door and the glass, and just ask them if they can repair/match the glass and a cost?

Thank god, i've not slept for 6 months.

you can get an A rating with rehau.

its riveted on, usually a 5mm drill bit will do the job, you'll then need a replacement handle and rivets and a rivet gun.

No he means water collects in the frame under which the unit sits on, using glazing packers lets any water run underneath the unit and out drainage holes in the frame.

Sound like rubbish to me on the candle trick - low e coating is actually a thin metallic film, so that may reflect a different colour rather than an inert invisible gas, it sounds like it would have been argon filled. The kite mark indicates toughened (tempered) glass. The fact there is no plug...

used to be how they got the argon in but not any more

i think he means after the window has been fitted, surely the sticker doesn't stay on forever. :P

you can't really check for argon gas, it might be printed on the spacer bar though. You can only check for low e coating, but you need a "merlin" low e detector. If it has that it probably has argon gas.

If you didn't specifically ask for them then asking you for £25 per restrictor isn't too bad, although if they showed you a sample and it had them on you have a good argument. The ones we done we retro fitted them for nothing and basically took it on the chin even though the customer never asked...

Try lifting the handle up slowly and forcefully as high as it will go, when you're applying pressure to the handle as high as it will go does the key turn more easily? If it does try adjusting the middle hinge so that the latch mechanism moves farther away from the latchplate on the frame. often...

Don't adjust the hinges, take the wedge off and throw it as far away as you can. If it still isn't working properly the glass needs repacked properly, it has dropped.

After supplying a job we had to go out to and retro fit shark fin restrictors to when our customer decided they did in fact want travel restrictors (nightmare to fit after the steel is in the sashes.) Now we fit as standard. They'll need to drill a series of holes through the steel...

Sure no problem, make sure you seal the profile though where it's been cut (obviously)

It is when the sun isn't beaming through your window, in which case you'll be roasting either way. :D

sorry, yes the lower the u value the better and 0.4 is a massive difference

What you need to understand is that you could have 2 windows, one of them 1000mm wide x 1000mm high. this window is an A rated window. You could also have another window 900mm wide x 900mm high that is identical, this one is a B rated window. Why? because the glass is the most energy efficient...

forget about bfrc ratings, they are so misleading. They take into account solar gain (the amount of sunlight that travels through the panes) which depends on so many variables. Stick to the overall u value of the window, which is constant.