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Hi I cant seem to see the symbol, willl it be on the plug? will i still be able to remove the broken pin in the same way? Will just flicking the switch on the circuit board be enough to remove the face plate safely? Im petrafied of being shocked to be honest

Hi It looks like somebody has taken out the earth wire after re wiring a heatmat i bought on ebay. Stupid question but is this dangerous? Also i have another plug for a fan but the plastic prong for the earth snapped in my mains socket! Is it possible to still plug the fan in? I think...

Hi I'm refurbishing a wooden vivarium for my snake and I want to peal off the old edging tape and reapply a new one. Where can I get this from. I know I can get strips for the edges but what about the top, bottom and sides? Thank you

i can smell a really odd smell coming from behind our bathroom sink and it does smell like gas but not quite the same as the smell we had before (i believe)...this is worrying as their are gas pipes behind our sink and we only seem to notice it when hot water is on. i.e running the hot tap or...

We had a fire door in my old place it was alot better than the door here although this door is also quite heavy but perhaps not sealed as well

Might have to try it but i do worry as we have a 3 year old Thank you

ok it sounds clear as day when cars go past and people talk. We have DG but maybe the seal around the window frame isn't good? With regards to our front door, what can we do to down out the noise from people in the hall and the main door to the building/apartment?

Hello I live on quite a busy high street and there are some tenants who work shifts in a pub. they come in and out at all hours and they smoke too so they go outside like 3 times an hour. The communal door is quite loud and I can hear them talking outside my bedroom window when they are...

I knew they wouldnt be here at 2am of course not i was simply saying i left a message. Also yes im very grateful they came the same day. I had no choice but to call NG as i thought i could smell gas and i was worried as i have a young son. I also have anxiety which was partly brought on by a...

look guys i didnt mean it to sound like i was judging them of course they can do a great job. anyway good on them they rang me at 6am and was at mine by 930. looks like the problems been fixed. something wasnt quite tight enough behind the boiler so i think it is ok. will keep an eye(nose) on it...

Sorry didnt mean it that way. Honestly, was just making a educated guess they were mates. My girlfriend is portuguese so believe me i have respect for cultures. Thank you

Haha thats just being silly. I can tell they are mates and because of past experience i am always naturally cautious when LLs get mates to carry out gas works etc

No i seriously meant it looks like they are mates thats all. I had trouble in my last property when the landlord got his mate to "fix" our boiler. We was without adequate heating and hot water for 3 months before the council stepped in and had the work done in default. That is why i am very...

No what i mean is im quite sure it was done by a mate as the LL is asian and the cert was done by someone with an asian name thats how im quite sure they are mates. If it was an english name i probably wouldnt think so. Im thinking maybe it wasnt done properly or thoroughly if it was done by...

Hi yes but highly dubious as (not being racist) he is asian and the person who done it has an asian name so sounds like hes had a mate do it

Ok thank you lets see what they say tomorrow Goodnight

Hi Yeah appreciate that this was more just a query to see what the common causes etc were. He said it is a very small leak. Is it likely to be behind the oven rather than in the copper piping underground etc? Thank you for the reply i appreciate it is very late

Hello Your not going to believe this but we smelt gas and called national grid who shut our gas off as they confirmed a gas between the meter and our boiler. it isnt the meter as he tested that but wouldnt touch the oven or boiler. He said its most likely coming from behind the oven (we have...

Ok thank you kindly

Ok thank you very much The tube has got some shading so i do think its on it way out. I have no idea how to change the starter. Im not actually sure what the starter is